Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer help crew is trained to quickly care for all our Linux shared website hosting packages clients’ concerns and information requests. Through our ticketing system, it will be possible to send your issue and a support team fellow member will get back to you in only maximum an hour. Actually, practice indicates that the common reaction time frame is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any problem you might have about our services. Now we have employees present all the time to present help and support anytime necessary. You could use the ticket system or drop an email at any time, or pick up the phone or make use of the live chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a complete practical knowledge base into the Control Panel so that you could get hold of handy step by step instructions any time. Each part of the Control Panel possesses its own contextual help area featuring a group of how–to posts. We have also made educational videos to ensure that you get a superior visual representation of the correct way to execute any presented task.