Phone Support in Shared Website Hosting
In case you decide to acquire one of our Linux shared website hosting packages, you'll be able to get in touch with our customer support crew over the telephone for 14 hours per day. We can help you select the most suitable package for your sites since we think that it's better to discuss such issues with a live person. In case you already have an account, we can assist you with your sales/billing questions as well as general issues, even with some tech situations which do not require a lot of time or escalation to a system administrator as it is more appropriate to open a support ticket for time-consuming issues so as to have all the correspondence in one place. We now have phone numbers in the United States, the United Kingdom and Australia, so you will be able to call the one you prefer and talk to one of our representatives.
Phone Support in Semi-dedicated Hosting
The support services forall of the semi-dedicated server plans that we offer feature live phone support for 14 hours a day. In case you are unsure which plan will be suitable for your sites, you'd like to learn more about a plan's specs or you'd like to have any other kind of info on our solutions, you have the option to call any of the local phone numbers which we have in the United States, Great Britain and Australia and our customer support representatives will assist you. If you already have an account, you can contact us about general and sales matters, although we're often able to help with many technical issues as well. For strictly tech problems you should take advantage of our integrated ticketing system where the conversation between you and our technical support crew will be in 1 place, which is the best option in case the trouble requires additional time to be solved or it needs to be escalated to our system administrators.