Many individuals who start using their first hosting account, or switch companies, frequently have questions in regards to how given procedures are carried out or stumble upon obstacles when setting up various things like emails, website settings, and so on. That’s why, many web hosting companies have prepared documentation with the most standard questions and problems so as to help their clients get information swiftly and seamlessly. As a result, the tech support team representatives can focus on real problems that particular customers may be facing, as the solution for the smaller things will already be available online and clients will be able to tackle them without having to contact the client service team. Having thorough documentation is quite important, particularly for new clients without any previous experience, because the hosting service entails multiple features and lots of people can become perplexed about what action to take. A good information repository can both help you perform the things that you need and learn how the web hosting service functions as a whole.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting packages that we offer come with an extensive knowledge base where you can find everything you need to know with regard to your hosting account. Irrespective of whether you are aiming to create a new database, to redirect a domain name using an .htaccess file or to set up an email account on your PC or hand-held device, you can just read our help articles and all the information that you require will be there. When you go to a particular section of the Hepsia hosting Control Panel, you can see articles that pertain to the features that can be accessed through it. If you would like to check the full article list and get acquainted with all the functions that Hepsia is offering, or simply to read general info about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our very best to encompass any predicament that you could possibly come across, but in case you don’t find the information that you desire, you can always touch base with us, as our customer support staff representatives are working 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers offer a comprehensive article archive where you can find any info that you might require about our hosting services or about the Hepsia hosting Control Panel that we are using. We’ve compiled it on the basis of the feedback that we’ve collected from our customers throughout the years and, as a result, our articles cover particular issues that you could confront and suggest the easiest means of recovering them, for example receiving a 500 Internal Server Error message or being unable to send e-mail messages from your desktop computer although you have the right SMTP server settings. The articles are available in each Control Panel section and you can check them at any moment. They can help you extend your knowledge not only about our platform, but also about the hosting realm in general, as they include detailed guides and general info such as what cron jobs or file permissions are.